Registration and Cancellation Policies for Classroom Training

Registration:
A participant may register for a training course by completing the online registration form or by contacting a regional training coordinator. Participants will be confirmed for attendance, depending on course and space availability, by the regional training coordinator. Registered participants will receive confirmation.

Rescheduling:
To reschedule a training course, written notice is required by email, fax or post, at least ten business days prior to the first day of the course. Participants have the option to reschedule attendance for the next available course, providing we receive notification at least 10 working days before the course begins.

Cancellation:
To cancel a registration, written notice is required by email, fax or post. Participants will be responsible for a 50% cancellation fee if cancellation notice is received between 6 and 10 working days before the start of the course. Participants who cancel within 5 working days of the start of a course will be responsible for the full cost of the course. Any request for cancellations or rescheduling under promotional offers voids the promotion and participants will be subject to full price of the course.

Landmark reserves the right to cancel or reschedule courses at anytime. Landmark will provide advance cancellation notice and possible alternative dates when courses may be rescheduled. If Landmark cancels a course, participant’s paid fee will be applied toward the rescheduled course. If rescheduling is not possible, Landmark will refund the participant 100% of the course fee.

Landmark is not responsible for any travel or accommodations expenses needed to attend a training course. In the event of a cancelled course, Landmark is not responsible for reimbursement of any travel or accommodation expenses.

Payment:
Participant must pay all invoices for training services and for reimbursable expenses within 30 days after the date of Landmark’s invoice. Customers attending courses in the US must remit full payment prior to the start date of the course.

Terms and Conditions:
By registering online, participant is accepting the standard Landmark Terms and Conditions for Training. If participant wishes to obtain a copy of the terms and conditions, participant should contact a local account manager.